We are a private physiotherapy practice offering training therapy and are looking for an administration program that can also be used for documentation if possible.
Our requirements for documentation and administration software
- Reports (initial findings, progress, conclusion, etc. to doctors in the cloud or accessible via a network from all PCs (data security must be ensured). The report should be quick to create. Patient and doctor data and our logo are already pre-formatted, so only free text needs to be typed in and sent.
- Access to all documents from all devices (documentation digital, but does not need to be viewable from home. Information about appointments, patients, and contact details should be available online from home).
- Documentation, appointments, and billing in one program if possible (all data and information via one program).
Appointment calendar:
- Clear
- 15-minute intervals possible
- All therapists visible at the same time on one day (at least 8 columns per day). Ideally, all/several can also be viewed at the same time per week
- Switch between weekly/daily/monthly overview
- Color coding for free and booked appointments, as well as for “appointments reserved for emergencies”
- Add notes to appointments (e.g., “new prescription needed,” “remind me to reschedule,” etc.; suggestion: ideally, a pop-up reminder when the appointment is “noted”? (This is sufficient as information; it does not have to be a pop-up)
- Appointment scheduling even without prescription entry
- Appointment count (the number of appointments can be seen directly on the appointment)
- Accessible via the internet by all therapists, even when on the go (mobile) (including patient's phone number/address)
- Absences (vacation, training, etc.) of therapists should be entered as easily as possible and also marked in color (it would be good if the system could count the days automatically)
- Overview of employees' hours and vacation
- Visible with one click (i.e., when you click on an appointment, all appointments should be visible—past and future—along with information about which therapist)
- Contact details, attending physician/therapist, all assigned to the patient
- Appointment overview
- Print appointments and send by email
Billing:
- Private and self-pay patients as well as osteopathy possible; no fixed rates. Variable in case of changes to appointments (e.g., completely different after 5 appointments if an item is no longer being processed)
- Invoice text (Our text. With our logo?)
- Individual pricing possible
- Appointments are transferred from the calendar to the billing program
Documentation: (if digital, then preferably as follows)
- Quick (preferably using Maitland symbols, e.g. clickable via symbol field), clear (cover page with the following information at a glance, progress documentation then in flow)
- Option to draw and label/number in body chart, separate fields for history and origin, 24-hour behavior of symptoms, and special questions (on cover page in overview)
- Can be customized at any time
- Optional: Save photos/PDF/etc. for documentation. If photos etc. can also be done directly in the program without temporary storage.
- Optional: Make progress documentation visible (i.e., tables/diagrams, etc.)
We are currently working with four laptops. If necessary, four tablets would be added for documentation and scheduling in the therapy rooms.