Software > IT projects > Service provider seeks software for simple customer data and appointment management

Service provider seeks software for simple customer data and appointment management

IT project from: service provider (Switzerland)Project no. 22/2881: finished
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Ihr Ansprechpartner für diese Recherche
Ms. Dipl.-Betriebsw. (FH) Margit Müller-Marscholik
margit.mueller-marscholik@softguide.de

I am a service provider in the field of hair replacement and am looking for software to schedule my customer appointments and for simple customer data management. Online scheduling is not required. Scheduling and customer management involve two different areas of work and two different customer groups. It would be helpful if this could be displayed accordingly.

I have the following requirements for the software:

  • Appointment scheduling
  • Printout of agreed appointments (including recurring appointments) for individual customers
  • Simple customer data management (address, date of birth, notes would be sufficient)
  • Windows-compatible, ideally mobile access from iPhone (but not essential)
  • Simple and cost-effective solution

One software workstation is required.

Based on the specific requirements, the following solutions can be considered:

Project statistics

Quantity
Researched solutions 21
Selected potentially relevant solutions (of which published) 10 (1)
Sent e-mails (questions, queries) and telephone calls 50
E-mails received from vendors 14
Direct responses to the IT project 4
Responses classified as relevant 7