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Psychosocial counseling center seeks online counseling and documentation software

IT project from: psychosocial counseling center (Germany)Project no. 21/2623: finished
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Ihr Ansprechpartner für diese Recherche
Ms. Dipl.-Betriebsw. (FH) Margit Müller-Marscholik
margit.mueller-marscholik@softguide.de

We are a psychosocial counseling center and are looking for new online counseling and documentation software.

The software should meet the following requirements:

  • Client files with master data
  • Ability to document individual counseling sessions
  • Online counseling (chat, email)
  • Generate statistics from the database
  • Appointment scheduling
  • Individual counselor access possible
  • Administrator access

15 software workstations are required.

Based on the specific requirements, the following solutions can be considered:

Project statistics

Quantity
Researched solutions 20
Selected potentially relevant solutions (of which published) 12 (3)
Sent e-mails (questions, queries) and telephone calls 44
E-mails received from vendors 21
Direct responses to the IT project 5
Responses classified as relevant 11