Software > IT projects > IT company seeks project management with ticket system and Kanban board

IT company seeks project management with ticket system and Kanban board

IT project from: IT company (Germany)Project no. 21/2597: finished
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Ms. Dipl.-Betriebsw. (FH) Margit Müller-Marscholik
margit.mueller-marscholik@softguide.de

We are active in the software industry and are looking for a project management system.

The software should meet the following requirements:

  • Ticket management
  • Customer portal
  • Project planning and management with workflow
  • Project controlling
  • Resource planning
  • Performance and time tracking
  • Escalation management
  • Sickness management

Optional:

  • Maintenance contracts
  • Dashboard
  • Kanban board
  • Absence management
  • Vacation management
  • Room management

Interfaces:

  • To existing commercial software
    • Import/export of customer and contact master data
    • Ticket billing - automatic order creation - invoicing
  • Outlook calendar
  • Dev ops --> Tickets for Dev automatically open tickets in Dev ops

35 software workstations are required.

Based on the specific requirements, the following solutions can be considered:

Projektron BCS - Web-based project management software
Project Management
PLANTA pulse
Multi-Project Management
PROJEKTA
Multi-Project Management
projectfacts
Project Time Tracking

Project statistics

Quantity
Researched solutions 23
Selected potentially relevant solutions (of which published) 15 (4)
Sent e-mails (questions, queries) and telephone calls 59
E-mails received from vendors 19
Direct responses to the IT project 3
Responses classified as relevant 8