Consumer Health company seeks ERP system

We are a young company operating in the cosmetics and medical products sector. We have active ingredients and products manufactured on a contract basis. We sell these active ingredients and products in both the B2C and B2B markets. We currently use a CRM system to manage our customers and orders. However, we are quickly realizing that as our customer base and order volume grow, this CRM system no longer fully meets our needs and we require additional support. We are therefore looking for software that will assist us in managing information related to the manufacture and traceability of active ingredients and cosmetics.

We have the following requirements for this:

• Content requirements profile (for cosmetics and medical devices – no guarantee of order or completeness)
• Complaints and returns management
• Complete batch traceability
• Document management (safety reports, notifications, safety data sheets, specifications, certificates, article master sheets, etc.)
• Approval, blocking
• Formula management and sample formula management
• Management of packaging units and inventory
• Change control
• Stability database
• Production planning with graphical representation (from order to delivery)
• Management of INCI's (including COSING file), active ingredient and substance database
• Warehouse management
• Other company-specific requirements
• Cloud-based, browser version
• Rental option, single user
• Standard solution
• Link to our CRM possible

Approximately 10 software workstations are planned. Work will be carried out in an MS Windows system environment.