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ITSM Process Library
Standard process model of ITSM according to ITIL 4 and ISO 20000 in BPMN 2.0
Standard process model of ITSM according to ITIL 4 and ISO 20000 in BPMN 2.0
The ITSM Process Library offers a process- and practice-oriented solution with which all standards important for your company with all their specifications can be adopted in your own IT landscape. The included standard process model is based on the specifications of ISO 20000 and ITIL® 4. By means of the application, these standards can be adapted exactly to your company and integrated into your internal company process model. Probably the biggest advantage is the simple way of implementation. The ITSM Process Library is therefore a tool that was developed by practitioners for companies for practical implementation ...
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