Customer Relationship Management (CRM) Software - Page 5

CAS genesisWorld, the leading CRM and xRM for SMEs, supports you in planning and communication. Define the individual communication stages, select the appropriate recipients using convenient filter functions, determine follow-up actions and execute multi-stage campaigns in a targeted manner via the various communication channels. You always have the success and costs of your marketing activities under control.

CAS IT Services is an effective and powerful all-in-one CRM solution for the IT industry. It supports acquisition, customer consulting, project planning, service and software marketing. Benefit from simple and efficient processes, direct communication and smooth collaboration within the company. All processed service requests flow together in a knowledge database and can be found quickly using sophisticated search functions.

CAS Consulting is the complete CRM solution for consulting companies. It supports consultants and back-office staff with client management and acquisition, as well as resource planning and project management. It is based on CAS genesisWorld, the award-winning and leading CRM solution for SMEs. The software enables simple and efficient processes, direct communication and smooth collaboration within the project team and throughout the company.

audius:Event is the CRM system for all business areas for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose it to complement their own corporate solution. This allows event managers to coordinate a large number of events and participants. The software is based on the processes of Microsoft Dynamics 365 Sales and offers refined processes for customer and master data management, product deployment, administration and invoicing of events, as well as the planning of resources and personnel.

With Microsoft Dynamics NAV and Microsoft Dynamics 365, GWS offers flexible and powerful ERP platforms for your company. Combined with our industry knowledge, our organisational consulting, the unique business model and strategic partnerships, this has resulted in our market-leading industry solution gevis, which creates sustainable added value, provides you and your company with permanent innovative advantages and makes you fit for the competition.

The COBUS ERP/3 customer relationship management system already contains all the essential functions for business relationships with customers. The essential CRM functions are also available offline. Whether customer file, campaign management or customer communication, everything is available in user-friendly, clearly arranged user interfaces. All communication processes with the customer can be controlled across all phases of the customer relationship with COBUS ERP/3.

With the WEMA Ticket System, you can record customer inquiries in a structured manner and prioritize and assign them (the responsible processor receives an e-mail immediately, optionally also the customer). Once a ticket has been successfully processed and closed, you can create an invoice, delivery bill or activity report with just one mouse click. This not only saves you money, but you always have an overview of which open tickets you still need to process.

SIO's business software includes a customer management system that manages all customer relationships, sales, transactions, internal and external sales and all associated projects. The CRM tool includes automated e-mail campaign management, an integrated ticketing function and a self-service support desk. The modern CRM technology not only ensures long-term customer loyalty, but also helps to increase sales.