- beta version -
Current Market Overview - Software for Help Desk, Support, Hotline |
| B.: Business Solutions | ||||
 | B3 Business Management | |||
| B3.26 Help Desk, Support | |||
| According category in the german Software GuideLast Update: 01. Jul 2009 |
| Sales Person - version 1.02 |  |
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| customer service solutions for small businesses | |
| Our project CCare Group, http://www.ccaregroup.com provides customer service solutions for small businesses. We've created an online customer service contact software called Sales Person, which is distributed for free. ... more | |
 Mr. Suhi Alex Suhih
direct contact | |
| ServiceDesk Plus - version 7 |    |
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| ServiceDesk Plus is a complete web-based, ITIL-Ready service desk solution | |
| ServiceDesk Plus is a web-based helpdesk software that helps you manage all your communications from a single point. ... more | |
Ms. M. Hall  +49 (0)8139 - 93 00 79
direct contact | |
| TechExcel ITSM - version | |
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| Management von IT und Helpdesk Services | |
| Complete HelpDesk and IT Service Management Web Client for Support Teams Self-Service Portal Integrated Knowledge base ServiceWise is a totally customizable and comprehensive internal Help Desk and IT Service Management ... more | |
| Mr. Richard Zhu +44(0) 207 4705 650
direct contact | |
| TriActive Systems Management OnDemand - version 7 | |
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| TriActive Europe: Managed Services OnDemand - Systemsmanagement OnDemand | |
| TriActive Inc., a pioneer of Systems Management On Demand™ and innovator of IT 2.0 use a SaaS (Software-as-a-Service) model to dramatically improve access control while reducing complexity and total cost of ownership ... more | |
| Mr. Jörg Rosenthal 06341 2830442
direct contact | |
| Sorry! Complaint Management and Customer Feedback Software - version 5 | |
| Sorry! Complaint Management and Customer Feedback Software | |
| Sorry! as a customer service SOA standard software is geared toward supporting all customer service processes, such as enquiries, claims and complaints, selfservice, ideas and suggestions, etc. ... more | |
| Ms. Christina Tollnick 0911 59796-0
direct contact | |
| KnowHowDB Professional Edition - version 4.1.3 | |
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| KnowHowDB - the knowledge management software | |
| KnowHowDB is a Windows-based software that lets you quickly and easily find both private and company information, at any time. ... more | |
| Mr. Marc Huber
direct contact | |
| sMOTIVE Web Portal Maintenance - version 9.2 | |
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| browser based Maintenance Management System on a SOA Architekture (IPS, CMMS) | |
| Maintenance Planning (http://www.smotive.de/content/view/18/74/lang,en/) Breakdown Management (http://www.smotive.de/content/view/18/74/lang,en/) Resource Management ( Warranty Administration (http://www.smotive. ... more | |
| Mr. Dipl. Ing Alwin Schauer +49 (821) 4786678-0
direct contact | |
| Web solutions and software services - version 1.0 | |
| Web solutions and software servicesSoftware, ERP, CRM, HRMS, Payroll, Web Applications | |
| We believe that every business is different so does the need enterprise application. By building a software framework which allows enterprise applications to be tailored, we have build a range of products and prototypes ... more | |
| Mr. Sandeep Hegde +91-20-5630330
direct contact | |
| Prisma Migration Manager - version 2.2 | |
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| Our solution for easy migration of print servers | |
| With this application, you will migrate printers between print servers time-scheduled and automatically, with all printer drivers and parameters taken into consideration. ... more | |
| Mr. Ernst Kellhammer +49 40 80 79 36 111
direct contact | |
| Prisma Client Manager - version 2.0 | |
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| The solution for convenient printing administration and client migration support | |
| Prisma Client Manager supports migration of all bound client network printers, when the print server migration is over. ... more | |
| Mr. Ernst Kellhammer +49 40 80 79 36 111
direct contact | |
| Prisma Queue Manager - version 2.0 | |
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| Easy centralized administration of network printer queues | |
| Prisma Queue Manager specializes on administrating all your print servers' printer queues from a central point - no matter whether you administrate network printers published in the Active Directory or just need to access ... more | |
| Mr. Ernst Kellhammer +49 40 80 79 36 111
direct contact | |
| Prisma Job Control Manager - version 2.0 | |
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| Our solution for easy printer tracking, combined with web based evaluation | |
| Determinating printing data by print tracking and transparent presentation of existing printing costs. that's what Prisma Job Control Manager is for. ... more | |
| Mr. Ernst Kellhammer +49 40 80 79 36 111
direct contact | |
| MX-Contact - version V8 | |
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| CRM Extension for Microsoft Outlook! | |
| MX-Contact is a CRM, Contact Management and Sales Force Automation package that runs inside Microsoft Outlook 2000, 2002/XP, 2003 and 2007. The system utilises all the standard functionality of Outlook more | |
| Mr. Hans Peter Popp +41 56 241 00 31
direct contact | |
| IQonn Lite - Connection Manager - version 3.02 | |
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| IQonn Lite is a very advanced Operator independent FREE Connection Manager | |
| IQonn Lite is a very advanced Operator independent Connection Manager for Windows 2000, XP and Vista, offering the following functionalities: WWAN support, including; HSPDA, UMTS (3G), EDGE, GPRS, EV-DO and 1x-RTT WLAN ... more | |
| Mr.Azlan Bakrit +31 (0) 20 441 4661
direct contact | |
| CHiEF - version 5.5 | |
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| CHiEF, Systemmanagement, Alertingmanagement, Business-Process-Management, Analysis | |
| For several years now, CHiEF has been successfully deployed by many companies for monitoring and automation of all host and server systems (z/OS, MVS, OS/390, VM/VSE, OS/400, BS2000, OSD, UNIX, LINUX, WIN NT/2000/XP, ... more | |
| Mr. Dipl.-Ing. Günter Tomczyk +49 2159 9687-0
direct contact | |
| PRISMA – Printserver-Management - version 2.2 | |
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| The solution for centralized, efficient administration of printing environments | |
| Administrating large, complex printing environments with print servers, print clusters and hundreds or even thousands of printers will take both some administrative discipline and centralized management. ... more | |
| Mr. Detlef Lange 040 37 47 99 10
direct contact | |
| SMART ITIL Help Desk & Customer Support Solutions - version | |
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| ITIL® based Helpdesk Software | |
| SMART from IIT Software Solutions Company provides a complete solution to the ITIL concept of integrating IT services with business objectives, while maximizing the return on investment. ... more | |
| Mr. Sohail Ahmed 914023390876
direct contact | |
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| Extract from SoftGuide Software Guide and IT Service Provider Guide © SoftGuide GmbH & Co. KG |