Software > Business Management > Helpdesk, Support

Software for Helpdesk, Support und Hotline - current Market Overview

Marktübersicht

  • SaaS / Online
  • PC/Windows based
  • MAC OS
  • Unix based
  • Mainframe based
  • mobile
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  • with Customizing
  • multi-client compatible
  • with Demo version
show 1 to 7 (of 7 entries)
Management von IT und Helpdesk Services
Complete HelpDesk and IT Service Management. Web Client for Support Teams, Self-Service Portal, Integrated Knowledge baseServiceWise is a totally customizable and comprehensive internal Help Desk and IT Service Management (ITSM) solution. It offers the power to enforce business rules and optimize business processes whether you are a 15-person or 5,000-person support organization. Automate and streamline IT services and help desk activities with configurable workflow(s), process management, email notifications and a searchable knowledge base ...
 
 
 
 
 
 
 
 
demo download details
IQonn Lite is a very advanced Operator independent FREE Connection Manager
IQonn Lite is a very advanced Operator independent Connection Manager for Windows 2000, XP and Vista, offering the following functionalities: WWAN support, including; HSPDA, UMTS (3G), EDGE, GPRS, EV-DO and 1x-RTT. WLAN support, including; Hotspots Fixed Line support, for LAN and Dial-Up Automatic detection, installation and configuration of Wireless devices Automatic Operator and Subscription detection and configuration. Preference based connectivity - Automatic Selection & Switching between Connections Remotely customizable Roaming Management Features - easing roaming when travelling Strong Diagnostic tools ...
 
 
 
 
 
 
 
 
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ITIL® based Helpdesk Software
SMART from IIT Software Solutions Company provides a complete solution to the ITIL concept of integrating IT services with business objectives, while maximizing the return on investment. SMART ITSM includes the following integrated modules: Major Modules are: ITIL Incident Management, ITIL Request Fulfillment, ITIL Problem Management, ITIL Configuration Management, ITIL Change Management, ITIL Release Management, Service Level Management, Knowledge Management, Survey Management Special Features are: Multi Channel Call logging (Web Portal/Phone/Fax/Email/MOM Alerts) ...
 
 
 
 
 
 
 
 
demo version details
Targenio (formerly Sorry Software) CRM workflow solution for Customer/Complaint Management
Targenio (formerly Sorry Software) as a customer service SOA standard software is geared toward supporting all customer service processes, such as enquiries, claims and complaints, selfservice, ideas and suggestions, etc. It helps customer service reps, in particular in volume-focused businesses, to handle customer contacts efficiently while at the same time meeting the high quality standards required by brand propositions and internal quality requirements. A certified SAP integration solution is available (powered by SAP NetWeaver) ...
 
 
 
 
 
 
 
 
information download details
KnowHowDB - the knowledge management software
KnowHowDB is a Windows-based software that lets you quickly and easily find both private and company information, at any time. You can store your data however you choose - no matter whether it’s structured or not, this intelligent database will find the information you need in a flash. KnowHowDB can be used in the following main areas: Storing company and departmental knowledge, Storing project-specific knowledge, Storing private informationThe benefits of KnowHowDB are obvious: KnowHowDB has been designed intuitively, so users don’t need any special training ...
 
 
 
 
 
 
 
 
demo download details
Show Windows desktop to other remote users via Internet.
Present your windows desktop via Internet to any other user without any problems of firewalls nor any other security related installations. Transmit your screen content online via Internet or Intranet for presentations, trainings, sales conversations etc. to one or several remote Internet users. Your screen content will be transmitted via FTP to your own web server or to free web space automatically and continously. Your remote dialog partners such as customers, partners, colleagues and co-workers can follow your desktop presentation system-independent (Windows, Mac, Linux etc ...
 
 
 
 
 
 
 
 
demo download details
Web solutions and software servicesSoftware, ERP, CRM, HRMS, Payroll, Web Applications
We believe that every business is different so does the need enterprise application. By building a software framework which allows enterprise applications to be tailored, we have build a range of products and prototypes to suite your need. Enterprise and Financial Management, Extended Accounting and Tax Handling, Inventory and Material Management, Sales, Marketing and Customer Management, Support and Services Management, Content Management...
 
 
 
 
 
 
 
 
information download details
show 1 to 7 (of 7 entries)
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