show 1 to 9 (of 9 entries)
CWA SmartProcess
Complaint Management and Grievance Management with CWA SmartProcess is a powerful workflow control that enables companies to effectively manage their customer complaints and grievances. The web-based solution offers transparent task lists for complaints as well as comprehensive evaluations for complaints management and CIP measures.
Complaint Management Software
Complaint Management and Grievance Management with CWA SmartProcess is a powerful workflow control that enables companies to effectively manage their customer complaints and grievances. The web-based solution offers transparent task lists for complaints as well as comprehensive evaluations for complaints management and CIP measures.
EcholoN Service Management Suite
Systemic support from EcholoN makes the delivered service quality reproducible. This enables you to deal with complaints and claims in a professional manner, because your processes are standardized. EcholoN supports you with intake, consultations and the resulting services.
Systemic support from EcholoN makes the quality delivered reproducible
Systemic support from EcholoN makes the delivered service quality reproducible. This enables you to deal with complaints and claims in a professional manner, because your processes are standardized. EcholoN supports you with intake, consultations and the resulting services.
COMPLAINT ASSISTANT (MR.KNOW)
Improve your services through active complaint and reclamation management and a process-oriented approach. Increase your image and the associated sales potential. The wizard allows systematic recording via forms that are specifically tailored to your company. No complaints or claims are lost due to defined processing rules and escalation levels. The COMPLAINT ASSISTANT is created on the basis of the notation BPMN 2.0.
Active complaints and grievance management
Improve your services through active complaint and reclamation management and a process-oriented approach. Increase your image and the associated sales potential. The wizard allows systematic recording via forms that are specifically tailored to your company. No complaints or claims are lost due to defined processing rules and escalation levels. The COMPLAINT ASSISTANT is created on the basis of the notation BPMN 2.0.
co_suite - Qualitäts-/ Risikomanagement, CAPA, Beschwerde, Dokumente, Ideen
Register and resolve issues from clients, employees or stakeholders systematically. Route them to knowledgable staff and leverage your experience of solutions in the past. Tag the problem to discover patterns the point you to the root cause.
Listen to your customer
Register and resolve issues from clients, employees or stakeholders systematically. Route them to knowledgable staff and leverage your experience of solutions in the past. Tag the problem to discover patterns the point you to the root cause.
R2C_GRC
GRC Software - Governance, Risk & Compliance
The Governance, Risk & Compliance software solution R2C_GRC is a software solution that supports companies in automating and optimizing their GRC processes. The solution provides a 360-degree overview of all relevant risks and enables companies to respond proactively to risks.
CURSOR-CRM
The Customer Service module is a tool for integrating ticket or complaint management into your CRM system. It enables fast recording of customer complaints and increases the chances of an appropriate and timely response to strengthen customer loyalty and counteract the reduction of customer retention. Transparency across all process steps; response times are minimized; increased customer satisfaction; legally compliant processing...
CURSOR Customer Service Module
The Customer Service module is a tool for integrating ticket or complaint management into your CRM system. It enables fast recording of customer complaints and increases the chances of an appropriate and timely response to strengthen customer loyalty and counteract the reduction of customer retention. Transparency across all process steps; response times are minimized; increased customer satisfaction; legally compliant processing...
PROGRANTA
Thanks to the modular structure of the PROGANTA software, optimal, effective and barrier-free processes are always created in terms of customer service and support. This results in processing times that are as flexible as they are short, which can ultimately lead to greater customer satisfaction.
Online software for digital process management and data administration
Thanks to the modular structure of the PROGANTA software, optimal, effective and barrier-free processes are always created in terms of customer service and support. This results in processing times that are as flexible as they are short, which can ultimately lead to greater customer satisfaction.
Improve QM-Software
Improve, the standard solution in quality management, supports you in all requirements. From the recording of a report to the concrete improvement solution, Improve accompanies you and ensures a simple and fast solution finding. Continuous defect recording helps you achieve greater transparency and order. Idea management and customer surveys clearly show where there is potential for improvement. With the "open work" function, you can see which tasks ...
Quality Management Software, CAQ and QM Solution, Risk Management
Improve, the standard solution in quality management, supports you in all requirements. From the recording of a report to the concrete improvement solution, Improve accompanies you and ensures a simple and fast solution finding. Continuous defect recording helps you achieve greater transparency and order. Idea management and customer surveys clearly show where there is potential for improvement. With the "open work" function, you can see which tasks ...
PANFLOW
With PANFLOW workflow and process management, business processes are optimized to such an extent that throughput and processing times are significantly accelerated. This results in a major advantage that also plays into the hands of complaints management, among other things.
Workflow management and process management software
With PANFLOW workflow and process management, business processes are optimized to such an extent that throughput and processing times are significantly accelerated. This results in a major advantage that also plays into the hands of complaints management, among other things.show 1 to 9 (of 9 entries)
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