SMART from IIT Software Solutions Company provides a complete solution to the ITIL concept of integrating IT services with business objectives, while maximizing the return on investment. SMART ITSM includes the following integrated modules:
Major Modules are:
Special Features are:
SMART IT Help Desk & Customer Support solutions will suit the following Industries for supporting Internal Employees and External Customers using the e-business model.
|Online - based:|
ASP / SaaS (web based application)
|Windows - based:|
|Unix - based:|
|Mainframe - based:|
|Mobile - based:|
Win Phone / Mobile
|Other operation systems - based:|
|1 GB Hard Disk|
This product is available from specialized suppliers.