Qwaiting is a customer service and a queue management system We replace sign-in sheets and take-a-number systems with an iPad based solution to queue visitors up by name. We make sure to convert every customer interaction to feel like premium customer service.
The system helps retail locations to sell more and customer service desks to operate more efficiently.
After employing Qwaiting the waiting process is faster than ever. The service is efficient, waiting time is reduced, and the visitor experience is greatly improved.
In addition, Qwaiting helps you generate detailed, real-time service analytics. Your staff receives valuable metrics like queue lengths, average waiting times, and other information provided by our system that works towards further improving the service.
Qwaiting is already trusted by big brands like sketches, Loreal, Changi Airport Group, Fair price etc
The system is ideal for: