Monitoring your Mission Critical Messaging Ecosystem
When using BlackBerry devices is key to your company´s messaging service, it is critical to provide both high availability concepts and professional monitoring. The BlackBerry ecosystem consists of a relatively large number of interconnected components. These include messaging servers like Microsoft Exchange or Lotus Notes, database and application servers. Even in smaller environments you want to make sure all components and interconnections are in a healthy manner in order to ensure service levels.

BlackBerry Server Monitoring
The NiCE BlackBerry Management Pack (NiCE BlackBerry MP) continuously monitors the BlackBerry Enterprise Server, identifying server problems before they affect applications and end users, through the use of predefi ned event conditions and threshold monitors.

The NiCE BlackBerry MP was designed to increase the productivity of both the System Center Operations Manager administrator and operator, providing the ability to quickly identify problems and take corrective action to avoid costly downtime.

Main Features
SRP Connection Monitoring

Performance and state monitoring for all BES components
Database connection monitoring
Monitors the queue of messages and PIM items in the BES
Continually monitors the BES logfiles
Provides centralized customization and management of critical messages

Main Benefits
Identify problems before they cause a service disruption
Allows problems or bottlenecks to be quickly identifi ed and corrected
Notifies you when messages are not getting through
Alert operations to potential network issues or unexpected outages

Constantly monitor critical applications for any environmental changes and adjust the applications accordingly