ServiceDesk Plus is a web-based helpdesk software that helps you manage all your communications from a single point. It offers an integrated Request management (Trouble Ticketing), Asset management, Purchase order management, Contract Management, Self-Service Portal, and Knowledge Base. ServiceDesk Plus packs all the modules at an affordable price. 

ServiceDesk Plus is available in three editions:

Standard-Edition
an easy to use HelpDesk solution. The Standard Edition comes with a complete ticket system along with a Knowledge Base, Self-Service Portal, SLA Management, Auto Case Routing & Notification, lots of Helpdesk reports and auto dispatch.
Professional-Edition

Professional-Edition
The Professional Edition enhances the Standard Edition with tools like Asset Management, Purchase Management, Contracts Management, Software Complicance Ensurance.

Enterprise-Edition
The ITIL Ready Service Management Solution that comes ready for ITIL and includes Indicent Managment, Problem Management, Change Management and a CMDB.

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