Software for telemarketing, telesales, call centers, including progressive dialer

Web2Agent - Software for telemarketing, telesales  (Keywords: Callcenter, Telemarketing, Leadgeneration)

ABC Solutions develops and distributes software for call- and contact centers. The software, Web2Agent, is specifically designed for campaign oriented applications for telesales, telemarketing and lead generation. It is strong in scripting, workflow and reporting. The appointment scheduler is an interesting option.

The Smart Dialer helps you to deal effectively with ‘busy’, ‘no answer’ and ‘call back appointments’, even using different priorities. In the progressive mode the dialing is extra efficiently fast.

Web2Agent can be installed on your own server in your own network or you can you the ONLINE version via the internet (ASP).

Web2Agent is used in more than 60 call centers, small and large, and can easily be used by tele-workers at home.

• Facilitary (outsourcing) call center
• Inhouse call centers
• Telemarketing units

Inhouse callcenters:

De Friesland Zorgverzekeraar Leeuwarden

• Traverse Advies - Utrecht
• Aessence - Utrecht
• Minorplanet - Rijswijk
• Polis Direct - Nijmegen
• NBG Finance - Valkenswaard
• Confidenz - Breukelen
• Reed Business - Doetinchem
• HolaPress - Valkenswaard
• SB Groep - Veenendaal
• Autobedrijf v/d Heide - Emmeloord
• Housenet - Duiven
• GSM.NL - Alkmaar
• B2B Alive - IJsselstein (U)
• CarrièreKlik - Pijnacker
• Atlantic Telecom - Venray
• T&E Studentenuitzendbureau - Utrecht
• Looije & Partner - Ridderkerk

Facilitaire callcenters:

• Bel&Tell - Den Haag
• Prosu - Dronten
• Sold! - Den Helder
• Human Connected - Breda
• Telescore - Didam
• Rodeche - Zevenaar (ZH)
• 2 CALL-IT - Epe    
• DEM Support - Doetinchem
• Custom Connect (4) - Emmeloord, Groningen, Breda, Maastricht
• Flexius - Leusden
• Your  Voice - Tilburg
• Key-Net (3) - Leiden, Haarlem, Boekarest (Roemenië)
• VANAD (2) - Utrecht, Capelle a/d IJssel
• Elite C. Care - Haarlem
• Team for Target - Den Haag
• Companion - Deurne
• Provecho (2) - Tilburg, Arnhem
• Telephonique - Eindhoven
• Breuker - Scharnegoutum
• Tele’Partners - Weert
• Intomart - Almere
• Flexible Foonworks - Valkenswaard
• Amtell (3) - Papendrecht, Breda, Rotterdam
• MarketCall - Apeldoorn
• TCM Telemarketing - Den Haag
• Prospex - Den Haag
• Real Estate Factory - Tilburg
• Optimum - Nijkerk
• Nedbound Suriname - Paramaribo (Suriname)
• Voice to Voice - Lemmer
• Direct Minds - Amsterdam
• Lux 2000 - Amsterdam
• Direct Telesales - Arnhem
• Flexibell - Tilburg
• LeadR - Breda
• 24/7 Call Centre Services - Alanya (Turkije)
• Let’s Talk Business - Alicante (Spanje)
• I4Sales - Leusden
• Royal Interim Support - Helmond
• Brand Solution - Rotterdam
• Tricycle - Amsterdam

System requirements:

Based on PC	Win 7	Win Vista	Win XP	Win 2000
	Win NT	Win ME	Win 9x	Netware
	MAC OS	OS/2	DOS
Based on Unix	Unix	Linux	SCO	AIX
	HP-UX	Reliant	Sinix	Irix
	Solaris	Tru64	OpenBSD
Based on Mainframe	Open/VMS	OS 400	BS2000	MVS
Based on Handheld / Mobile	Palm OS	Windows Mobile	Symbian	Blackberry
Based on Online-Appl.	ASP / SaaS (web based application)

Network-compatible:

yes

Medium:

Floppy disk

CD-ROM

DVD

Tape/Band

Online

System Language:	English
Training:	for value
Hotline:	included in price
Installation Support:	included in price
Maintenance:	included in price
First installation (year):	2002
Worldwide number of installations:	67
Price:	from 36.00 EUR (30.25 EUR plus 19% VAT) monthly (per concurrent user)
Manufacturer based in:	Netherlands

Manufacturer:	ABC Solutions
Contact:	Mr. Hans Bezemer Tel.: +31 302257670   Contacting via e-mail