Programme for the administration of call shops

InterCall  (Keywords: Callcenter, VoIP, Telefonanlage)

The software InterCall is designed for the billing of phone calls in call shops and other similar locations. The software has a simple, modern and easy to use user interface the scale of which can be adapted to the requirements of the user.

Various users and user groups with different rights can be created, so that certain functions of the software will only be accessable to certain users (e.g. viewing the statistics, changing prices etc.).

TK-systems can be integrated with ease via the configuration manager. Depending on the system you are using, phones or cabins can be blocked.

The software supports different models of price lists. A "purchase/selling price" price list that allows an exact control of all your costs and revenues. For your overview all new zones and higher prices will be displayed in red after uploading an altered price list.

In the extended price list you can enter prices depending on the time just as well as the duration of the phone call. The charges can, if you wish, also be rounded to the next 5 or 10.

For each telephone you can define different basic settings like for example the usage charge or which numbers shall be free of charge.

Fax and the phone at the till/administrator's desk can also be billed via the software. To this end e.g. for the administrator's desk, you can allow private use in the software.

A fast and simple price information allows you to answer your customers' questions on the spot and precisely. The statistic helps you to keep ahead of your revenue and developments, e.g. which zone is the most popular.

Amongst others, the following systems are being supported be the software: Agfeo, Alcatel, Ascom, Auerswald, Elmeg, NEC, Panasonic, Siemens, Telekom, Tenovis and Tevitel unterstützt.

System requirements:

Based on PC	Win Vista	Win XP	Win 2000	Win NT
	Win ME	Win 9x	Netware	MAC OS
	OS/2	DOS
Based on Unix	Unix	Linux	SCO	AIX
	HP-UX	Reliant	Sinix	Irix
	Solaris	True64	OpenBSD
Based on Mainframe	Open/VMS	OS 400	BS2000	MVS
Based on Handheld / Mobile	Palm OS	Windows Mobile	Symbian	Blackberry
Based on Online-Appl.	ASP / SaaS (web based application)

Memory requirements:	RAM: 128, Hard Disk: 50
Network-compatible:	yes

Medium:

Floppy disk

CD-ROM

DVD

Tape/Band

Online

Other requirements for soft- and hardware:

for Windows 98/ME/XP/2000, Screen Resolution 1024x768

System Language:	German, English, multilingual
Documentation:	Users Manual, Demo Version, Technical Dokumentation
Training:	not required
Hotline:	included in price
Installation Support:	for value
Maintenance:	for value
First installation (year):	2003
Worldwide number of installations:	800
Price:	from 309,40 EUR (260 EUR plus 19% VAT)
Manufacturer based in:	Germany

Manufacturer:	blue image GmbH
Contact:	Mr. Spanier Tel.: 07461-966500

InterCafe (Internetcafe, Abrechnungssoftware, Terminalsoftware)