Sorry! - Customer Service SOA Standard SoftwareSorry! SOA Standard Software for Customer Service |
| B.: Business Solutions | ||||
![]() | B2 Sales and Marketing | |||
![]() | B2.02 Customer Relationship Management (CRM) | |||
![]() | Sorry! - Customer Service SOA Standard Software (Keywords: Claim Management, Complaint Management, Customer Care) | |||
| Manufacturer: | Rödl Consulting AG |
| Contact: | Ms. Christina Tollnick Tel.: 0911 59796-0 |
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Program Name: Sorry! - Customer Service SOA Standard Software Version: 5
Sorry! SOA Standard Software for Customer Service
Program Description:
Sorry! - Customer Service SOA Standard Software (Keywords: Claim Management, Complaint Management, Customer Care)
Sorry! as a customer service SOA standard software is geared toward supporting all customer service processes, such as enquiries, claims and complaints, selfservice, ideas and suggestions, etc. It helps customer service reps, in particular in volume-focused businesses, to handle customer contacts efficiently while at the same time meeting the high quality standards required by brand propositions and internal quality requirements. USPs:
Target groups:
big enterprises and medium-sized companies, volume-focussed businesses, contact centres References:
Technical statements:
Further information:
Free downloads, further informations:
Manufacturer / Vendor:
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| Extract from SoftGuide Software Guide and IT Service Provider Guide © SoftGuide GmbH & Co. KG |