JTheseus - web-based CRM for middle size companies

JTheseus CRM  (Keywords: CRM, Callcenter, Customer service)

The core authority of the Tesla lies in the realization of demanding CRM projects in most diverse industries on basis of the internally developed CRM solutions Theseus and javabased JTheseus.

JTheseus is a Web-based CRM solution, which is implemented in the internet browser and there is no installation needed on the client side. JTheseus is outstanding and suitable for the location-spreading or international employment. JTheseus integrates all sorts of communication like telephone, e-mail, fax, letters and Internet. Incoming calls are automatically identified and the window with the information about the customer and all contacts associated with him will be automatically opened. An option called Powerdialer is available too.

The Tesla is Business partner of the Deutsche Telekom AG and JTheseus is selled by the Telekom as own product under the name CRM Compact Sales Support.

In large projects the Tesla offers the customers high investment protection with general contractor shank of the Telekom.

Further the Tesla offers IT services in hard- and softwareequipment and services in network buildung and IT security.

• Customer service
• Callcenter

• Deutsche Telekom
• Landesbausparkasse zu Schleswig-Hostein AG

System requirements:

Based on PC	Win Vista	Win XP	Win 2000	Win NT
	Win ME	Win 9x	Netware	MAC OS
	OS/2	DOS
Based on Unix	Unix	Linux	SCO	AIX
	HP-UX	Reliant	Sinix	Irix
	Solaris	True64	OpenBSD
Based on Mainframe	Open/VMS	OS 400	BS2000	MVS
Based on Handheld / Mobile	Palm OS	Windows Mobile	Symbian	Blackberry
Based on Online-Appl.	ASP / SaaS (web based application)

Memory requirements:	RAM: 32
Network-compatible:	yes

Medium:

Floppy disk

CD-ROM

DVD

Tape/Band

Online

System Language:	German, English, multilingual
Documentation:	Users Manual, Online Help, Demo Version, Technical Dokumentation
Training:	for value
Hotline:	included in price
Installation Support:	for value
Maintenance:	for value
First installation (year):	2001
Worldwide number of installations:	100
Price:	476 EUR (400 EUR plus 19% VAT) per client
Manufacturer based in:	Germany

Manufacturer:	Tesla CRM Software GmbH
Contact:	Mr. Ralf Schmaus Tel.: +49-2131-95151-0

• Theseus CRM (Logical organization, Electronic reminder, phone numbers)