CHiEF, Systemmanagement, Alertingmanagement, Business-Process-Management, Analysis

CHiEF  (Keywords: Networkmanagement, Alertingmanagement, Businessprocessmanagement)

For several years now, CHiEF has been successfully deployed by many companies for monitoring and automation of all host and server systems (z/OS, MVS, OS/390, VM/VSE, OS/400, BS2000, OSD, UNIX, LINUX, WIN NT/2000/XP, NETWARE, VAX, etc.), individual application programs, Internet-based systems (WEB shops, WEB servers, WEB pages and proxies, firewalls), SAP systems, SNMP-based systems (hardware and software) and if required, for alerting the concerned employees.

In addition, individual system states, exception and failure messages, response time, etc. can be stored in databases and then conveniently analyzed using the CHiEF Analyser.

• CHiEF System-Monitor
  for agent-less management of all host and server systems (z/OS, MVS, OS/390, BS2000, OSD, VM/VSE, OS/400, UNIX (all derivates incl. LINUX), Windows NT / 2000, NetWare, VAX, etc.) and individual application programs.

• CHiEF SAP-Monitor
  for agent-less system management of SAP R/3, mySAP, NetWeaver systems incl. CCMS (monitor architecture) and automatic starting of programs and ABAPs.

• CHiEF WINDOWS-Monitor
  for agent-less management of Windows NT/2000/XP/2003 systems. Optionally with a CHiEF communication agent.

• CHiEF Building Services / Contact-Monitor
  for the management of potential-free contacts.

• CHiEF SNMP-Monitor
  for agent-less hardware and software management via SNMP traps and SNMP polling.

• CHiEF WEB-Monitor
  for agent-less management of Internet-based systems (WEB shops, WEB servers, WEB pages, proxies and firewalls).

• CHiEF Alerting-Management, GSP
  for team-oriented alerting, group service plan (GSP)

• CHiEF Analyser
  for quick visualization, ad hoc analysis and reporting directly in the PC, Intranet and Internet.

• CHiEF Mirroring, HW-Watchdog
  Failure protection from failures in the CHiEF's hardware and software via intelligent security module for uninterrupted system management.

Overall Functionality of CHiEF

CHiEF interacts with the systems that are being monitored just like a competent user. All commands, transactions, programs, etc. of the systems are available. This, in turn, enables quick understanding of the CHiEF application, short training and implementation time, generally about 2 days and a high level of acceptance by the employees.

Using the easy to learn CHiEF scripting language, the users themselves decide, which events are to be automated or which of them are to trigger alerts.

Generally, the convenient alerts are person, team or shift oriented with acknowledgement by phone (incl. voice output via individual *.wav files or direct text-to-speech), mobile phones, SMS, Cityruf, email, Netmessage, sound card, etc. All are, of course, date/time dependent with different escalation levels.

For different service groups the database-oriented Group Service Plan (GSP) with rights-based management of persons, dates, etc. can also be used.

The communication between CHiEF and the systems that are to be monitored takes place agent-less via TCP/IP.

Complete database functionality allows storing of individual information in SQL databases and analysis by the CHiEF Analyser InfoZoom or by any existing reporting tools at a later date.

Safety features like CHiEF Mirroring and dynamic Dial-out Management enable uninterrupted system management even during failure of the CHiEF's hardware and software.

The deployment of CHiEF leads to a significant reduction in the employee's workload and to increased productivity and safety of the monitored systems.

The inexpensive CHiEF license offers a measurable savings potential and realizes a quick ROI (Return on Invest).

System requirements:

Based on PC	Win 7	Win Vista	Win XP	Win 2000
	Win NT	Win ME	Win 9x	Netware
	MAC OS	OS/2	DOS
Based on Unix	Unix	Linux	SCO	AIX
	HP-UX	Reliant	Sinix	Irix
	Solaris	Tru64	OpenBSD
Based on Mainframe	Open/VMS	OS 400	BS2000	MVS
Based on Handheld / Mobile	Palm OS	Windows Mobile	Symbian	Blackberry
Based on Online-Appl.	ASP / SaaS (web based application)

Memory requirements:	256 MB RAM, 20 MB Hard Disk
Network-compatible:	yes

Medium:

Floppy disk

CD-ROM

DVD

Tape/Band

Online

System Language:	German, English, French, multilingual
Documentation:	Users Manual, Online Help, Technical Dokumentation
Training:	for value
Hotline:	for value
Installation Support:	for value
Maintenance:	for value
First installation (year):	1993
Worldwide number of installations:	>150
Price:	from 5950.00 EUR (5000.00 EUR plus 19% VAT) Preise abhaengig vom Modul
Manufacturer based in:	Germany

Manufacturer:	GEDOS SOFTWARE GMBH
Contact:	Mr. Dipl.-Ing. Günter Tomczyk Tel.: +49 2159 9687-0