Internet Information & Technologies (IIT) is a leading providers of IT Help Desk, on-demand Customer Service & ITIL Service Management applications that facilitate the alignment and integration of business driven goals with IT. Our flagship SMART products, integrates a customer portal, rich knowledgebase, ITIL processes, dash boards & full ticketing system with easily configurable workflow system that streamlines and strengthens ongoing customer responsiveness and communication.
SMART Suite of Business Solutions from IIT, helps enterprises to become more productive, responsive, and profitable. Our software-as-a-service (SAAS) delivery model with an integrated and intuitive design that enables organizations to setup internal IT & Business service Helpdesk operations and external customer support service desks easily and with low cost of ownership and from a single product. Our customers achieve faster time to market and increase productivity.